Student Professional Development Guidelines

All students must commit to and follow the Student Professional Development Guidelines during their enrollment at Paul Mitchell The School New Orleans. These guidelines were established to assist in creating a safe, focused, and enjoyable learning experience.

Attendance and Documentation of Time

1. The school records attendance in clock hours and gives appropriate attendance credit for all hours attended. The school does not add or deduct attendance hours as a penalty. Attendance is calculated using a computerized timeclock.  This device may consist of an app that can be used on your phone, a biometric scanner in the school, or similar device. To ensure proper credit for clock hours, full time students are required to clock in/out four (4) times a day: when they arrive at school, when they leave for lunch, when they return from lunch, and when they leave at the end of the day. If a student ever fails to clock in or out for their schedule on the Student Time Clock a Missed Punch Form must be filled out, signed off & submitted properly or the student will not receive any hours. If the student wishes to dispute any hours they feel earned, the student must provide documentation to verify attendance on the missing time form.  The documentation would include the student sign in sheet, the specialty class attendance role, and/or the guest service summary.
2. The school is open from Monday - Saturday, 9:00 am - 4:30 pm for day students and 5:00 pm - 10:00 pm for night students.
3. All courses require continuous attendance.
4. The prescribed attendance schedule must be maintained each week. Schedules cannot be adjusted after contract is completed unless extreme mitigating circumstances are present.
5. Students must be on time, as tardiness inhibits the learning process. Students who are late for theory may enter the classroom and will not receive theory credit however they can “clock in”. Students who  are late for a specialty class or a guest artist class may attend the class, but must be accompanied into  the classroom by an instructor. Students are never excused from mandatory theory classes to work  in the clinic. Students that arrive later than 10:00 am for day school or 6:00 pm for night school will not  be allowed to attend school the only exception that would allow school attendance is a Doctors note.
6. If you will not be in attendance for the day, you must submit an absent notification via phone call through the direct line to the Service Desk. Day Future Professionals have until 9:00 am and night Future Professionals have until 1:30 pm to call out for the day. Failing to call in and notify the team  that you will be absent will result in an advisory and is considered a “No Call, No Show”.
7. During the contracted enrollment period, applicant student must maintain a 90% attendance average each month in order to complete the program by the contracted end date. The student is allowed 
   to miss 10% of his or her scheduled hours before having to pay extra instructional charges. The student may use the 10% excused absences for vacation, doctor appointments, illness, etc.; however, the student may not be out of school 14 consecutive calendar days or he or she may be expelled. If the student must attend additional program hours beyond his or her contracted end date due to not meeting a 90% attendance average or to complete academic graduation requirements, the student will be charged an additional $13.00 for each hour scheduled to complete after the contracted end date is reached. A Future Professional is expected to maintain 90 attendance month to month.
   
   **Refer to the school enrollment agreement for the Enrollment agreement Period definition. Please note that if a student misses more than 14 consecutive calendar days, the student  may be  expelled from the program.
8. Students attend Core/Protege for the first 11/15 weeks of enrollment. During this time the student must maintain a monthly attendance of 90%. If at the conclusion of the month, the student’s progress report is not 90% attendance, the student may be dropped from the program and asked to re-enroll in the next class start date.
9. Students must request time off from school from the Education Leader.
10. Students are required to be in attendance a minimum of seven (7) hours per day, 35 hours per week for the full-time schedule; 20 hours per week for part-time students. Holidays such as Thanksgiving, Christmas, and New Year’s Day will be set according to the calendar each year. Students cannot bank hours and attend over 35 hours per week to make up for missing hours. If a student will miss hours during the week, arrangements must be made with the Future Professional Advisor to make up those hours within the same week, or the hours missed will count against the hours allowed to miss and overtime charges can occur. 
11. Lunches and breaks are scheduled for all students. All students will take 30 minutes for lunch between 12:00 PM and 1:30 PM. Students should communicate with their instructor if they have not had lunch by 1:30 PM.

Observe the appropriate breaks for your school schedule. Breaks are as follows:

12. Documentation of time: Students may not leave the school premises during regular hours without an instructor’s permission.
    1. Students who leave the school premises for more than 10 minutes or those who leave early must document their time by clocking out on the time clock, signing the sign-out sheet, and having an instructor book them out.
    2. Students who leave the school premises for less than 10 minutes must sign the sign-out sheet.
    3. Day students must clock out on the time clock for lunch for 30 minutes every day. Students will not receive credit for the hour if they fail to clock in/out for lunch.
13. Students may not clock in or out for another student. 
14. Students must keep a record of all services each day on the service tracking sheet, which must be completed daily and turned in every month.

Professional Image

All Future Professionals must adhere to the following professional dress code while in attendance:

1. Future Professionals must wear black.
2. Phase Two Future Professionals may wear black or white in any combination.
3. For Phase Two only minimal print in clothing is acceptable if it is a black and white print.
4. Clothing should be professional and clean.
5. Shoes should be black, professional, practical, and comfortable. Colored Athletic or tennis shoes are acceptable.
6. Hair should be styled prior to arriving at the school. No ponytails.
7. Any cosmetics should be applied prior to arriving at the school.
8. The following is a list of acceptable dress:
   1. Jeans or clothing made of jean material if they are black in color.  No rips or tears allowed.
   2. Sleeveless tops and shirts.
   3. Stylish hats, scarves, and stylish head wraps. Fedoras, flat and ascot caps can be worn and will be considered an accessory.
   4. Skirts that fall below the fingertips, tights, or leggings should be worn with skirts or dresses that fall above the knees for all Future Professionals.
   5. Name tag - as provided by the school. All Future Professionals are required to wear a name tag while in attendance.
   6. Future Professionals may wear a smock, in black only.
      
      The following is a list of unacceptable dress for all Future Professionals in attendance:
      1. Gym workout shoes, foot thongs, or beach sandals and sandals or shoes that do not have a strap around the ankle and crocs.
      2. Tank tops, spaghetti string tops, belly shirts, crop tops, or half shirts.
      3. Sweatpants, athletic pants, workout pants, or yoga pants.
      4. Sweatshirts, hooded jackets, and printed t-shirts.
      5. Shorts, short overalls, or short rompers.
      6. Baseball hats, visors, bandanas, caps, or beanies.
      7. Spandex or biking shorts.
      8. Headphones, headgear, and/or earphones are not permitted in the classroom or the clinic classroom.
      9. Sunglasses.
         
         Future Professionals who fail to comply with the Future Professional dress code may be coached and may receive an advisory.

Sanitation and Personal Services 

1. Future professionals must keep workstations and classroom areas clean, sanitary, and clutter-free at all times.
2. Future professionals must clean their stations, including the floor, after each service. 
3. Hair must be swept up immediately after a service is completed, before blow-drying. 
4. Clinic stations must be cleaned at the end of the day, prior to clocking out for the day.
5. Day Future Professionals may receive services on Wednesday and Thursday and Night Future Professionals are on Tuesday and Wednesday. To receive a service, students must do the following prior to starting the service:
   1. Notify a Learning Leader.
   2. Be scheduled off the service books by a Learning Leader.
   3. Pay for service supplies including perms, color, lightener, rinses, conditioning, treatments, manicures, nails, etc. 
   4. Personal services are considered rewards and scheduled for Future Professionals who are up to date with all practicals, exams, and clinic practical worksheets. School assignments and successful learning are the priority.

Communication Guidelines and Professional Conduct

1. Visitors are allowed in the service reception area only. Visitors are not allowed in the classrooms, student lounge, or clinic classroom area.
2. Only emergency calls are permitted on the business phone. Students may use the student phones for a limited time. Please keep your calls to three (3) minutes or less.
3. Cell phones are permitted in assigned areas of the school.
4. Future Professionals  may not visit with another Future Professional who is servicing a service guest.
5. Future Professionals  may not gather around the service desk, service reception area, or offices. 
6. Food, drinks, and water bottles are allowed only in the lunchroom.
7. The school campus is a smoke free location.
8. Stealing or taking school property or another’s personal property is unacceptable and grounds for termination.
9. School administration has the right to access and inspect a Future Professionals locker at any time, refer to the locker policy.

Learning Participation Guidelines

1. Peer teaching and tutoring are encouraged. Taking credit for another’s work or cheating during exams is unacceptable and is grounds for termination.
2. Future Professionals  will be expected to maintain an average of 80% on all theory tests and assignments.
3. Future Professionals  may not be released from required theory class to take a client.
4. Only service desk personnel may schedule or change client service appointments.
5. All services must be checked and the service ticket initialed by a Learning Leader.
6. Future Professionals  are expected to be continuously working on school-related projects, assignments, clinic practical worksheets, reading theory, or test preparation during school hours. 
7. Future Professionals will receive clock hours during the times they fully participate in their learning experience.
8. When Future Professionals are not scheduled with service appointments or are not scheduled to attend theory or a specialty class, they may focus on the following:
   1. Completion of clinic practical worksheets
   2. Completion of theory review worksheets
   3. Performing a service on another Future Professional
   4. Listening to or reading school resource center materials, including educational videos, audiotapes, and books
9. Future Professionals must comply with school personnel and Learning Leader’s assignments and requests as required by the curriculum and Future Professional guidelines and rules.
10. Future Professionals may not perform hair, skin, barber or nail services outside of school unless authorized to do so by school administration. Conducting unauthorized hair, skin, barber or nail services outside of school will be reported to the state board and may result in your inability to receive a professional license. 
11. Future Professionals are responsible for their own kit and equipment and may use a clinic station drawer only while working at that clinic station. All kit, equipment, tools, and personal items must be secured in the Future Professionals assigned locker. The school is not responsible for any lost or stolen articles.
12. Parking is allowed in assigned parking areas only or cars may be towed at the owner’s expense.
13. All clinic practical worksheets are due on the assigned day of each month by the end of the school day.
14. If a Future Professional fails to complete a worksheet 100%, the Future Professional will be placed on the Back on Track list and will remain on the list until the following month.
15. If a Future Professionals fails to pass the Core written and/or practical exam on their second attempt, they may be asked to withdraw from the program and re-start in the next Core class start date.
16. Theory Class: Future Professionals will be allowed in theory class once the class has started if escorted to class by a staff member and fill out the late theory form. The Future Professional will not receive theory hour credit for entering class late. If a Future Professional chooses to leave theory class for any reason he/ she will lose their theory hours and must return to theory class.If there’s a transition period during theory, a Future Professional will be allowed to enter to receive credit for the remaining scheduled time in theory. The school requires a Future Professionals to complete all theory hours as part of their graduation requirements.Refer to the graduation requirements.